Sunday, May 24, 2020

Local Literature Customer Service Skill Employed in the...

Customer Service Skills Employed in Kamayan Restaurant in Marikina City A Thesis Proposal Presented to the Faculty Of the College of Bachelor Science of Hospitality Management In Partial Fulfillment Of the Requirements for the Subject HRM 109 Leading to the Degree of Bachelor of Science In Hospitality Management By Zabala Jem Brillantes Judy Ann Gatbunton Romaline Chapter 1 The Problem and Its Background Introduction Customer Service Skills is the most important in hospitality industry. The capabilities of the employees in restaurant much more give importance. By a formal procedure used in the evaluation of work skills performance, it†¦show more content†¦Finally the output box is the result of the study. It is expected outcome made from the investigation which is the common Customer Service use and practice by the â€Å"Kamayan Restaurant†. Statement of the Problem The study is focus in the Customer Service Skills Employed in â€Å"Kamayan Restaurant† in Marikina City, it seek to answer the following sub- problem. 1. How the Establishment effectively and efficiently meet all the requirements of Customer Service Skills in terms of: 1.1 Service Quality 1.2 Motivation 1.3 Team Work 2. Is there any significant difference between the assessments of selecting toward Customer Service Skills Employed in â€Å"Kamayan Restaurant†? 3. Based on the findings of the study, what do the researchers recommend? Hypothesis The study stands on the premise that there is no significant difference on the assessment of the respondents on the Customer Service Skills employed by â€Å"Kamayan Restaurant†. Scope and Limitation of Study The study is limited to the following scope: Objective. The study is aim to assess the effectiveness of the present way of Service Skills in selected restaurants. Population. The researches consider those managers, supervisor, employees of the firm and its customers composing 50 participants to answer the questioners provided in the survey questioner. Venue. The setting of the place of theShow MoreRelatedHuman Resource Management in Mcdonalds2303 Words   |  10 Pagesfood industry(US) Let us come to the first part : Overview 1. The Company McDonalds is the largest food service company in the world. In 1993, annual sales stood at 23 billion dollars. It is also one of biggest employers in the United States , with over half a million workers .The company has roughly 10,000 locations Which include the standard sit-in restaurants, drive through windows, and satellite sites. McDonalds dominance in the fast-food industry is not likely to disappear anytimeRead MoreStudy on Customer Services of Restaurents in Hyderabad6722 Words   |  27 PagesA Study on CUSTOMER SERVICES OF RESTAURENTS IN HYDERABAD [pic] By DINESH YEPURU Roll no: 2T1-14 PGDM Under the guidance of Sri.M.Chaithanya Asst.professor, Marketing A ProjectRead MoreWork Force Diversity Study in Restaurant Industry and Its Future Implications3255 Words   |  14 PagesTitle: Work Force Diversity Study in Restaurant Industry and Its Future Implications Authors: Prof. Sanmath Shetty and Prof. Arvind Burande Abstract: The term â€Å"workforce diversity† refers to policies and practices that seek to include people within a workforce who are considered to be, in some way, different from those in the prevailing constituency. Workforce diversity is an integral part of today’s human resource management. Due to advancement in the business and its resource imperativeRead Morehospitality industry5225 Words   |  21 Pages20 1.1/P1 Oxford Dictionary defines hospitality as receiving and hosting customers, visitors and strangers with cordiality and good reputation. Receptors hospitality services perceive this service sector accompanied by food and friendly service  good drink and familiar atmosphere. On the other hand, those who provide these services sometimes have the impression that, despite their efforts, customers can sometimes be picky and ungrateful. Regardless of the position they occupy, it isRead MoreOrganizational Culture and Performance – Evidence from the Fast Food Restaurant Industry8736 Words   |  35 PagesBlackwell Science, LtdOxford, UKFSTFood Service Technology1471-5732Blackwell Publishing Ltd, 20055†¢Ã¢â‚¬ ¢2334Original ArticleCulture and performanceT. Øgaard, S. Larsen E. Marnburg Peer review Organizational culture and performance – evidence from the fast food restaurant industry Torvald Øgaard,* Svein Larsen*†  and Einar Marnburg* *The Norwegian School of Hotel Management, Stavanger University, Stavanger, Norway; † Department of Psychosocial Science, University of Bergen, Bergen, Norway Abstract Read MorePerformance of Staff and Employees in Selected Resorts in Batangas Province14569 Words   |  59 PagesFulfillment of the Requirement for the Degree Bachelor of Science in Hotel and Restaurant Management By: Luzaran, Denmark M. Nerbal, Kimberly May A. Ocampo, Michelle C. October, 2010 ABSTRACT Title: PERFORMANCE OF STAFF AND EMPLOYEES IN SELECTED RESORTS IN BATANGAS PROVINCE Author: Denmark M. Luzaran Kimberly May A. Nerbal Michelle C. Ocampo Course: Bachelor of Science in Hotel and Restaurant Management Year: 2010 ------------------------------------------------- Adviser:Read MoreA Multilevel Investigation of Factors Influencing Employee Service Performance and Customer Outcomes6460 Words   |  26 PagesINFLUENCING EMPLOYEE SERVICE PERFORMANCE AND CUSTOMER OUTCOMES HUI LIAO Rutgers, the State University of New Jersey AICHIA CHUANG National Taiwan University of Science and Technology Previous work on service performance has focused on either organization- or individual-level analysis. This multilevel study of 257 employees, 44 managers, and 1,993 customers from 25 restaurants demonstrated that both individual- and store-level factors were significantly associated with employee service performance: conscientiousnessRead MoreService Innovation in Hospitality Industry18482 Words   |  74 PagesBusiness and Economics Hong Xing Service Innovation in Hotel Industry Case Study of InfoQuest Service Science E-level thesis Date/Term: Supervisor: Lars Haglund Erik Sundstrà ¶ m Examiner: Serial Number: Karlstads universitet 651 88 Karlstad Tfn 054-700 10 00 Fax 054-700 14 60 Information@kau.se www.kau.se Abstract of dissertation Being developed for centuries, Hotel Industry has been in its maturity period for a long time. Confronted with fierce competition and the current global economicRead MoreA Qualitative Study of Service on Customer Satisfaction12161 Words   |  49 Pageshas been the main concern for every hotel and resort. Customers are now more valued and every effort is being made to keep them loyal to the hotel and make them permanent visitors. The hotel industry believes that higher level of customer satisfaction may result in higher levels of repurchase. Repeat purchasing is essential to a continued stream of profitability through achieving higher levels of customer satisfaction (Oliver, 1997). The customers’ satisfaction can be defined as â€Å"the fulfillment response†Read More3 finalest bossassbeatses Essay10655 Words   |  43 Pagesï » ¿CHAPTER 1 THE PROBLEM AND ITS BACKGROUND INTRODUCTION The food and beverage department is a much known part of the hospitality industry. In restaurants, 70% of the profit would mostly come from the consumption of the beverages from the bar. With the people’s fascination when it comes to wines, cocktails and other beverages combined with good music, this makes the bars a very popular destination to the market. Now, there is new innovation of the bars which is a concept called Mobile Bars It is

Wednesday, May 13, 2020

Ketamine Helps Paramedica Presented with Difficulties of...

Trauma patients often present paramedics with difficult situations to handle. These patients most likely have multiple injuries that the paramedic must treat including internal and external injuries. The main concern in treating trauma patients is controlling the pain that the patient may be experiencing while not compromising the patients hemodynamic and respiratory state. The most common drugs used in pain management in the pre-hospital setting often cause undesirable side effects, such as respiratory depression, hypotension, apnea, and bradycardia. All of these side effects combined with a trauma patient who is already compromised can lead to a much bigger issue. What if there was a drug that could treat the pain, calm the patient, and not cause the nasty side effects of traditional pain management? Ketamine provides us the answer to this question. Ketamine was developed in the 1960’s as a dissociative anesthetic. In 1970 the federal government for human use approved it.5 It became very popular as a battlefield anesthetic because of its quick onset and ability not to knock out a patient’s respiratory drive. The first evidence of illicit drug abuse of ketamine was in the late 1970’s and early 1980’s on the west cost of the US.2 It can be know on the street as â€Å"Special K, Vitamin K, Jet, and Super Acid.†8 In its illegal form it is often used as a date rape drug.2 Ketamine is a NMDA receptor antagonist, it works to antagonize or inhibit the action of

Wednesday, May 6, 2020

Using Application Essay

Using Application Essay Where to Find Application Essay There are lots of handbooks and websites managing personal statement essays. Our application essay service won't ever disillusion you and you'll be satisfied by our performance. If you don't understand how to compose an application essay, don't get upset and ask application essay help, which will bring about a custom made application essay that will force you to truly feel relieved. No matter how you are going to wind up submitting your essay, you should draft it into a word processor. What You Need to Do About Application Essay Starting in the Next 20 Minutes Colleges are more inclined to admit students who can articulate certain explanations for why the school is an excellent fit about them beyond its reputation or ranking on any list. Education is one of the areas where technological advancements have created significant positive impacts. Getting your education is essential and will lay the basis for your future. Another important part of an application essay is to show the applicant's usefulness to that specific educational institution. The essay is a chance for students to distinguish themselves from different applicants. The application essay is a typical portion of the university and college admissions process. The college admission essay plays a very important part in the enrollment procedure. Outside of an interview, your essay is the best tool you've got to present your nature and identity to a school. When you've read through the instructions a number of occasions and gathered your notes, you can begin creating an outline to organize your essay and make a decision as to what message you wish to send. If you don't have time, willingness or inspiration to compose your essay on your own, we're here to provide help. The author starts with a rather comprehensive story of an event or description of an individual or place. Definitions of Application Essay The essay might be entirely your perspective. Your essay ought to be memorable. If you are in need of a well-crafted essay, then you can count on us to deliver. Stephen's essay is quite effective. Whenever your deadline is tight, you will likely write us nervously write my essay and think we'll see what you need from 1 sentence. Now you're prepared to compose your very first draft. The last draft of your essay ought to be error-free and polished. Application Essay Ideas One of the most difficult elements of college life is finances. You're attempting to show colleges your very best self, therefore it might appear counterintuitive to willingly acknowledge a time you struggled. Colleges are interested in finding a feeling of maturity and introspectionpinpoint the transformation and demonstrate your private growth. Application Essay Options One particular important facet of the boarding school admission procedure is the essay. Since you are interested in getting the essay to communicate the very best information about you, you should do thorough preparation for the sample college admission essays to accomplish its purposes. The process is quite easy. More frequently th an not, deadlines for submitting applications are almost always short which makes many prospective applicants worry they will not have the capacity to submit their sample essay for MBA application in time. Your level ought to be pretty high, since the IB program has quite significant requirements. One of the fundamental tasks of the application essay is to follow along with the directions. If you are concerned that you lack the writing skills required to compose an application essay which gets noticed, we can assist you. For a beginning, the typical application essay topics need you to use language that's totally free from language flaws and grammatical mistakes. Finding Application Essay You ought to think of the application essay, however, since a chance to show admissions officers what you're made from. A few of the advantages which you can get when you hire our services incorporate the next. If you have made the decision to apply, then you have to look to learn more on the admission procedure, as a way to evaluate your odds for entering the program. Nevertheless, it is going to assist the admission board make a determination on whether the applicant is selected. In that manner in which the paper gets readable and meaningful. Enlist the assistance of others to make certain that your essay is immaculate. As a consequence, spending money to take care of your essays might be challenging. So as to be successful from the start, students will need to get started with sufficient reading and writing skills.

Tuesday, May 5, 2020

Impact of Health Guidelines on Individual Groups-Free-Samples

Question: Analyse the impact of health guidelines, strategies or initiatives on individual groups within Aotearoa/New Zealand. Answer: Introduction: The New Zealand Health Strategy has focused on improving health and well-being of the New Zealand population. This can be achieved by improving access to health and service for ethnic groups too. However, one of the major challenges in achieving this goal is the high suicide rate in Maori population. Maoris are one of the most vulnerable indigenous groups in New Zealand and one of the serious health and social issues is the high suicide rate in this group. This is a sign of poor mental and social well-being of the population. Deprivation, stressful life experience, poor socioeconomic status and issues related to ethnic identity might be the cause of suicide in Maoris (Suicide Facts | Waka Hourua, 2017).This reports seeks to evaluate the impact of He Korowai Oranga on improving health and well-being and reducing suicide rate in the group Aim, target group and rational for chosen strategy: This assignment mainly focuses on the population group of Maoris to identify the impact of certain health guidelines or strategies on their health outcome. The main rational for selecting Maori group for analysis is that they are the most vulnerable group having higher level of unmet need for health care compared to other groups in New Zealand (The Health of M?ori Adults and Children, 2017).Chronic disease like stroke, diabetes, arthritis and ischemic heart disease is more common in Maori people than non-Maori population. Apart from chronic health issues, adverse social experience, poor socioeconomic status, high cost of health services and disparities in access to care are some of the reasons for suicide ideation and high suicide rate in this group. Hence, the role of health care system, extended family and health care providers are found crucial in promoting health and well-being in the group (Biddle, 2017). The main aim of this paper is to evaluate the impact of He Korowai Oranga, the New Zealands Maori Health strategy to determine its effectiveness in improving health outcome of Maori group. He Korowai Oranga strategy has been specifically chosen for this paper because it has become important to protect Maori culture and this strategy provides useful framework to the government to improve health and well-being of Maoris (He Korowai Oranga, 2017).Hence, it would be necessary to evaluate how interactive pyramid in the He Korowai Oranga has improves overall health outcome of Maoris. Analysis of alignment to New Zealand Health Strategy: The Maori health strategy was developed in 2002 and it has been recently revised in 2014. It is built on the foundation of Wh?nau Ora, an approach to empower the communities and extended families to cooperate with each other to make a Maori community. Hapy, iwi, health care providers and hospital facilities, well-being expert and group specialists will be the important part of this community. There are certain specific aims of the Maori health strategy which are as follows: Promote the prosperity of nation by the development of whanua, hapu, iwi and Maori community Focus on improving access to health and disability services and improving participation of Maori in this sector Working to develop effective health and disability services and making it a priority to address health inequalities and disparities affecting Maori population Working across all sectors to remove barriers to health and social service at all levels (Pathways for action, 2017). One of the key highlights of the He Korowai Oranga Maori health strategy is that it seeks to improve Maori health by addressing the New Zealand Health Strategy. The New Zealand Health Strategy provides the future direction to improve health system by the five strategic theme of smart system, people powered, closer to home, one team, value and high performance (New Zealand Health Strategy Future direction, 2017). The usefulness of He Korowai Oranga is that its aims and actions are aligned to the New Zealand Health strategy as the focus on developing whanau, hapu and iwi ensures that smart health care system powered by skillful people can be build and the aim of improving health of New Zealand people can be achieved. Secondly, the Maori Health strategy has prioritized removing barriers and disparities in health and social services and this is turn will help to fulfill action plans mentioned in the roadmap of the New Zealand Health Strategy (New Zealand Health Strategy, 2016). Discussion of national and regional demographics of target group: As suicide is one of the specific issues that is likely to act as barrier in fulfilling the goal of the Maori Health Strategy and the New Zealand Health Strategy, there is a need to evaluate regional and national statistics related to suicides in the Maori population. This is essential as it will help to understand the severity of the problem and the extent to which the Government needs to work to address deprivation and health problems in the target group. The Maori population is mainly concentrated in Roturua district of New Zealand. According to 2013 statistics, around 65, 280 people live in Rotorua district and among them 22, 413 comprises the Maori people. This means that about 3.7% of Maori population live in Rotorua district (QuickStats about a place: Rotorua district (2017).In the year 2017, the population in the Roturua district crossed 70, 000 meaning an increase in 1.8% compared to the year 2015(Harris, 2017).According to the 2013 national demographics of New Zealand, tota l population is 4.7 million and among them, about 14.9% consist of Maori population. The review of the demographics of New Zealand has also revealed about the alarming suicide statistics in Maori population. In 2013, suicide accounted for 1.7 of all deaths in New Zealand. One important finding is that the highest suicide rate is found in males youths particularly Maori living in the most deprived areas. In 2013, 365 males and 143 males committed suicide. A consistent trend was the high difference in suicide rate between the Maori and non-Maori youth suggesting urgent action to reduce the impact on lives of Maori youths. The Maori suicide rate was also twice the number compared to other ethnic groups. High suicide rate was also found in rural areas compared to urban areas as rural areas showed 12.5 suicide rate per 100, 000 population compared to 10.8 per 1, 00, 000 urban population (Suicide Facts: Deaths and intentional self-harm hospitalisations 2013, 2017). Critical analysis of the strategy: Considering the high youth suicide rate particularly in Maori population, it can be said that this has been seen mainly due to cultural identity and impact of colonisation issues in the Maori group. In addition, people belonging to deprived areas have been found to have high suicide rate (Marriott Sim 2015). The effectiveness of the Maori Health strategy for improving the health of the Maori people is understood from its overall aim. It is a living strategy aiming to improve overall health of Maoris. This means that the He Korowai Oranga would help address all areas of Maoris life which contributes to mental and physical health issues for them (The Guide to He Korowai Oranga M?ori Health Strategy, 2017). Survey has shown that Maori youths develop suicide ideation due to mental stress and this mainly occurs because of negative experiences like racial discrimination and area deprivation in Maori people. Ethnic density has been also found to effect Maori people. Report has shown that increase in Maori ethnic density has been associated with poor health and common mental disorders. Hence, adjusting for area deprivation, health and socioeconomic inequities and high poverty in the group might promote well-being and eliminate experience of racism in the target group (Bcares, Cormack Harris 2013). The utility of the Maori Health strategy is that it is working to address all these problems in Maori. The strategy symbolizes protective cloak by nurturing the Maori people physically as well as spiritually. The Government is trying to develop skills whanau, hapu and iwi, health professionals and community workers. This will play a role in identifying social and health inequities and resolving th ose gap in Maoris life. This will play a crucial in reducing physical and mental stress in them and reducing suicide rates. The review of suicide statistics in New Zealand has showed that suicide rate is high mainly in youths. This is mainly because of racial and gender disparities. This has been proved in research that youths coming from ethnic background are deprived of basic necessities of life and they experience discrimination in seeking employment opportunities too. Many people live in deprived areas having poor access to health services. These people tend to have high rate of chronic disease. The disease burden and inability to get appropriate treatment also results in suicide ideation in them (Chan et al., 2017). Hence, the He Korowai Oranga has been found beneficial in addressing all kinds of disadvantages in Maori peoples live. Its effectiveness is understood from the following points: It is a web-strategy thus provides all resources and guidance to hapu, iwi, whanua and community groups to secure health of Maori. The Government and health and disability sector is working together to strong platform to Maori. This is evident from the focus on the element of healthy individuals, healthy families and healthy environments. Hence, it is a holistic strategy looking to address all factors influencing quality of lives of Maori group. The pathway for actions is a strategic plan that is focusing on participation of Maori in decision making and service delivery. This will provide equal opportunities to people in all aspects of life. Working across all sector will also ensure that all physical, cultural, geographical and other barriers affecting health and well-being of Maori is addressed (The Guide to He Korowai Oranga M?ori Health Strategy, 2017). Conclusion: The report gave critical insight into the issue of high suicide rate in Maori population and the effectiveness of He Korowai Oranga on providing a supportive and protective framework to Maoris. The element of pathways for action, key threads and directions is a holistic strategy that will provide all support and guidance to plan resource, monitor health, promote Maori participation and develop the community. References Bcares, L., Cormack, D., Harris, R. (2013). Ethnic density and area deprivation: Neighbourhood effects on M?ori health and racial discrimination in Aotearoa/New Zealand.Social Science Medicine,88, 76-82, available: doi:10.1016/j.socscimed.2013.04.007 Biddle, D. 2017.Report highlights New Zealand's health system failing Maori.Stuff. Retrieved 1 December 2017, from https://www.stuff.co.nz/national/health/73949279/report-highlights-new-zealands-health-system-failing-maori Chan, S., Denny, S., Fleming, T., Fortune, S., Peiris-John, R., Dyson, B. (2017). Exposure to suicide behaviour and individual risk of self-harm: Findings from a nationally representative New Zealand high school survey.Australian New Zealand Journal of Psychiatry, 0004867417710728, retrieved from: https://journals.sagepub.com/doi/abs/10.1177/0004867417710728 Harris, G. (2017).Rotorua's population records biggest growth in 10 years.NZ Herald. Retrieved 1 December 2017, from https://www.nzherald.co.nz/rotorua-daily-post/news/article.cfm?c_id=1503438objectid=11783741 He Korowai Oranga. 2017.Ministry of Health NZ. Retrieved 1 December 2017, from https://www.health.govt.nz/our-work/populations/maori-health/he-korowai-oranga Marriott, L., Sim, D. (2015). Indicators of inequality for Maori and Pacific people.Journal of New Zealand Studies, (20), 24. New Zealand Health Strategy 2016.Ministry of Health NZ. Retrieved 1 December 2017, from https://www.health.govt.nz/publication/new-zealand-health-strategy-2016 New Zealand Health Strategy Future direction. 2017.Health.govt.nz. Retrieved 1 December 2017, from https://www.health.govt.nz/system/files/documents/publications/new-zealand-health-strategy-futuredirection-2016-apr16.pdf Pathways for action. 2017.Ministry of Health NZ. Retrieved 1 December 2017, from https://www.health.govt.nz/our-work/populations/maori-health/he-korowai-oranga/pathways-action QuickStats about a place: Rotorua district (2017).Archive.stats.govt.nz. Retrieved 1 December 2017, from https://archive.stats.govt.nz/Census/2013-census/profile-and-summary-reports/quickstats-about-a-place.aspx?url=/Census/2013-census/profile-and-summary-reports/quickstats-about-a-place.aspxrequest_value=13918tabname=Populationanddwellings Suicide Facts | Waka Hourua. (2017).Wakahourua.co.nz. Retrieved 1 December 2017, from https://wakahourua.co.nz/suicide-facts Suicide Facts: Deaths and intentional self-harm hospitalisations 2013. (2017).Ministry of Health NZ. Retrieved 1 December 2017, from https://www.health.govt.nz/publication/suicide-facts-deaths-and-intentional-self-harm-hospitalisations-2013 The Guide to He Korowai Oranga M?ori Health Strategy. (2017).Ministry of Health NZ. Retrieved 1 December 2017, from https://www.health.govt.nz/publication/guide-he-korowai-oranga-maori-health-strategy The Health of M?ori Adults and Children. 2017.Ministry of Health NZ. Retrieved 1 December 2017, from https://www.health.govt.nz/publication/health-maori-adults-and-children